Pro Talent Group, a division of MS-IL Staffing & Packaging, and its local client are NOW HIRING a Route Delivery Specialist in the Indianapolis, Indiana, area!
Location: Indianapolis, Indiana (Travel Required)
Reports To: Production Supervisor
Position Overview
The Route Delivery Specialist is responsible for supporting both delivery and warehouse operations, with a strong emphasis on providing exceptional customer service. This role consists of approximately 25% delivery duties and 75% warehouse responsibilities, including overnight travel (2–10 nights per month). The ideal candidate will operate non-CDL vehicles, including box trucks up to 26 feet, and may occasionally travel by air to service customer locations.
This position requires strong attention to detail, problem-solving skills, and the ability to represent the company professionally in diverse environments, including hospital facilities.
Key Responsibilities
- Serve as the primary on-site representative of the company, ensuring professional and courteous customer interactions.
- Safely transport and deliver goods to customer locations while adhering to delivery schedules and traffic regulations.
- Load, secure, and unload shipping totes and materials using pallet jacks and other warehouse equipment.
- Verify delivery accuracy by matching items and quantities with warehouse documentation.
- Navigate hospital facilities efficiently while complying with all site-specific protocols and requirements.
- Assess and resolve delivery or customer service issues, escalating concerns to Operations leadership as needed.
- Maintain cleanliness, organization, and basic upkeep of delivery vehicles.
- Communicate process deviations or operational concerns to the Operations leadership team.
- Support warehouse operations, including inventory handling and general logistics tasks.
- Participate in continuous process improvement initiatives within the operations team.
- Collaborate effectively with internal teams and external customers.
- Work independently in a fast-paced environment requiring extended periods of standing, walking, and bending.
Qualifications
Education & Experience
- High school diploma or GED required.
- Previous experience as a delivery driver preferred.
- Experience working within hospital or healthcare environments is a plus.
Skills & Competencies
- Proficiency in English (reading, writing, and speaking) for effective communication with customers and team members.
- Strong mathematical skills, including addition, subtraction, multiplication, and division.
- Familiarity with GPS and navigation tools.
- Excellent problem-solving and organizational skills.
- Strong customer service orientation and professional demeanor.
Licenses & Certifications
- Valid driver’s license with a clean driving record.
- Ability to operate non-CDL vehicles, including box trucks up to 26 feet.
Physical Requirements
- Ability to lift and move items up to 30 pounds and push or pull heavy racks.
- Frequent bending, stooping, standing, and walking for extended periods.
- Close vision and the ability to adjust focus as needed for detailed tasks.
Work Environment
- Moderate noise levels within climate-controlled warehouse and customer environments.
- Exposure to potentially slippery or uneven walking surfaces.
- Compliance with company and customer safety policies, including the use of provided personal protective equipment (PPE).
- Regular overnight travel (2–10 nights per month).
Compensation and Benefits
- Competitive pay based on experience.
- Comprehensive benefits package, including:
- Medical, dental, and vision insurance
- 401(k) with employer match
- Paid time off and holidays
- Opportunities for professional growth within a fast-paced and expanding organization.
Follow Pro Talent Group on Indeed, ZipRecruiter, and LinkedIn for up-to-date job postings! A division of MS-IL Staffing & Packaging: Connecting talent with opportunity for over two decades! We offer a full suite of onboarding services to help you transition into your new job with ease. Call or stop by your local branch for help.
MS-IL Staffing & Packaging is an EOE/Veterans/Disabled/LGBTQ+ employer
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