Route Delivery Specialist

Pro Talent Group, a division of MS-IL Staffing & Packaging, and its local client are NOW HIRING a Route Delivery Specialist in the Indianapolis, Indiana, area!

Location: Indianapolis, Indiana (Travel Required)
Reports To: Production Supervisor

Position Overview

The Route Delivery Specialist is responsible for supporting both delivery and warehouse operations, with a strong emphasis on providing exceptional customer service. This role consists of approximately 25% delivery duties and 75% warehouse responsibilities, including overnight travel (2–10 nights per month). The ideal candidate will operate non-CDL vehicles, including box trucks up to 26 feet, and may occasionally travel by air to service customer locations.

This position requires strong attention to detail, problem-solving skills, and the ability to represent the company professionally in diverse environments, including hospital facilities.

Key Responsibilities

Serve as the primary on-site representative of the company, ensuring professional and courteous customer interactions.
Safely transport and deliver goods to customer locations while adhering to delivery schedules and traffic regulations.
Load, secure, and unload shipping totes and materials using pallet jacks and other warehouse equipment.
Verify delivery accuracy by matching items and quantities with warehouse documentation.
Navigate hospital facilities efficiently while complying with all site-specific protocols and requirements.
Assess and resolve delivery or customer service issues, escalating concerns to Operations leadership as needed.
Maintain cleanliness, organization, and basic upkeep of delivery vehicles.
Communicate process deviations or operational concerns to the Operations leadership team.
Support warehouse operations, including inventory handling and general logistics tasks.
Participate in continuous process improvement initiatives within the operations team.
Collaborate effectively with internal teams and external customers.
Work independently in a fast-paced environment requiring extended periods of standing, walking, and bending.

Qualifications

Education & Experience

High school diploma or GED required.
Previous experience as a delivery driver preferred.
Experience working within hospital or healthcare environments is a plus.

Skills & Competencies

Proficiency in English (reading, writing, and speaking) for effective communication with customers and team members.
Strong mathematical skills, including addition, subtraction, multiplication, and division.
Familiarity with GPS and navigation tools.
Excellent problem-solving and organizational skills.
Strong customer service orientation and professional demeanor.

Licenses & Certifications

Valid driver’s license with a clean driving record.
Ability to operate non-CDL vehicles, including box trucks up to 26 feet.

Physical Requirements

Ability to lift and move items up to 30 pounds and push or pull heavy racks.
Frequent bending, stooping, standing, and walking for extended periods.
Close vision and the ability to adjust focus as needed for detailed tasks.

Work Environment

Moderate noise levels within climate-controlled warehouse and customer environments.
Exposure to potentially slippery or uneven walking surfaces.
Compliance with company and customer safety policies, including the use of provided personal protective equipment (PPE).
Regular overnight travel (2–10 nights per month).

Compensation and Benefits

Competitive pay based on experience.
Comprehensive benefits package, including:
- Medical, dental, and vision insurance
- 401(k) with employer match
- Paid time off and holidays
Opportunities for professional growth within a fast-paced and expanding organization.

Follow Pro Talent Group on Indeed, ZipRecruiter, and LinkedIn for up-to-date job postings! A division of MS-IL Staffing & Packaging: Connecting talent with opportunity for over two decades! We offer a full suite of onboarding services to help you transition into your new job with ease. Call or stop by your local branch for help.

MS-IL Staffing & Packaging is an EOE/Veterans/Disabled/LGBTQ+ employer

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