Licensed Customs Broker

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Licensed Customs Broker

Direct Hire

Salary: $90K - $135K annually DOE

In Office Hours: Monday – Friday, 8:00 AM – 5:00 PM, flexible to OT as needed

**MUST HAVE: exposure to foreign-trade zone and project cargo clearance (bulk cargo)**

Purpose:

The main purpose is to manage and oversee all customs clearance operations and team members. The job exists to strategically lead the customs brokerage team, develop and implement customs compliance procedures, optimize clearance processes, and establish professional relationships with customs authorities and key clients. The job contributes towards operational excellence, regulatory compliance, and enhanced service delivery to drive business growth and customer satisfaction.

Duties and Objectives:

Team Management:

Supervise, guide and develop a team of customs brokerage Supervisor/Custom Brokerage Coordinators/entry writers
Set clear performance expectations and conduct regular performance reviews
Ensure the team is adequately trained in the latest customs regulations and processes
Allocate resources effectively to manage workload and meet service level agreements
Lead by example and create a culture of excellence and continuous improvement
Ensure staff adheres to ethical standards and compliance requirements

Compliance Management

Develop and maintain comprehensive customs compliance procedures
Conduct regular audits to ensure adherence to customs regulations
Stay abreast of changes in customs laws and update internal procedures accordingly
Implement risk management strategies to identify and mitigate compliance risks
Ensure timely and accurate submission of all required documentation
Handle complex clearance issues and resolve regulatory challenges
Liaise with legal counsel, when necessary, on complex compliance matters

Operations Oversight

Review and approve complex customs declarations and documentation
Oversee the classification of goods under the correct HS codes
Ensure accurate valuation of goods for customs purposes
Manage special customs regimes and duty exemption procedures
Coordinate with operations team on critical or high-value shipments
Develop and maintain standard operating procedures for customs operations
Implement process improvements to enhance efficiency and accuracy

Relationship Management

Establish and maintain strong professional relationships with customs officials
Represent the company in meetings with customs authorities
Develop relationships with key clients to understand their specific requirements.
Collaborate with industry associations and participate in relevant forums.
Negotiate favorable terms and arrangements with customs authorities when possible
Resolve escalated issues with stakeholders through effective communication
Provide strategic customs advisory services to key clients.

Performance Analysis

Develop and implement KPIs for customs operations
Analyze clearance times, error rates, and compliance metrics
Identify trends and opportunities for process improvement
Prepare regular management reports on operational performance.
Benchmark performance against industry standards
Implement continuous improvement initiatives based on analysis
Lead cost optimization efforts related to customs operations

Knowledge and Skills Requirements:

US CBP Issued Customs Broker License - role will be utilizing license
Bachelor’s degree in supply chain management, Logistics, International Business, or related field
Advanced knowledge of Customs Clearance formalities, regulations, and international trade laws. Expertise in tariff classification, valuation, and rules of origin. Knowledge of international trade agreements and preferential trade arrangements
Fluent in English (written and verbal). Additional languages beneficial
10+ years of experience in customs clearance within the Oil & Gas industry.