Inside Sales/ Customer Service Representative

More Information & Apply

Inside Sales/ Customer Service

Pay: $21.63-$26.44/hr.
Schedule: Monday- Friday

Hours: 7:00am-4:00pm

About the Employer-

A well-established distribution company with over 100 years of experience, this organization is known for providing high-quality construction materials and dependable service. They support contractors and homeowners with a large inventory and efficient delivery capabilities. The company prides itself on its knowledgeable staff and strong customer relationships. With a stable and team-oriented environment, they offer employees the opportunity to grow and build long-term careers.

Position Summary-

A well-established and growing distribution company is seeking an Inside Sales / Customer Service Representative to support daily operations. This role focuses on telephone-based customer service, order processing, sales tracking, and customer interaction, while also assisting with counter sales and inventory-related tasks.

Essential Job Duties-

Greet and assist walk-in customers, including contractors and homeowners
Handle inbound sales calls and process customer orders
Perform accurate order entry and maintain sales records
Communicate market updates and relevant information to assigned customers
Provide in-person customer support as needed
Assist with inventory, pricing, and product marketing
Support counter sales and order fulfillment
Provide exceptional customer service and product information
Coordinate with warehouse and dispatch teams to ensure timely service
Maintain showroom organization, including stocking samples and materials

Requirements-

Strong customer service and communication skills
Ability to read, write, and interpret basic business documents
Basic math skills (addition, subtraction, multiplication, division, percentages)
Strong problem-solving and reasoning ability
Proficient with computers, including email, spreadsheets, and inventory systems
Ability to multitask in a fast-paced environment

Let us know you are interested!

Taylor N

(503)-212-0007

taylor@emeraldstaffing.com