Employee Benefits Account Manager | Group Benefits

Employee Benefits Account Manager

Salary: $75,000 – $90,000 + Benefits
Location: Austin, TX

We are seeking an experienced Employee Benefits Account Manager to join a dynamic team in Austin, TX. This role is ideal for a professional with a proven track record in managing small (2–25 lives) to mid-sized (25–500 lives) group benefits accounts, providing exceptional client service, and collaborating closely with Producers.

Key Responsibilities

Manage a book of group benefits clients ranging from 2–500 lives.
Attend open enrollment meetings and client meetings with Producers.
Assist with marketing, RFP preparation, and implementation of benefit plans.
Handle renewals, conduct presentations, and manage day-to-day service needs.
Build and maintain strong relationships with carrier representatives and underwriters.
Stay current on carrier rating plans, programs, and industry best practices.
Provide support for client enrollments, benefit inquiries, product knowledge, and claims resolution.
Prepare proposals and assist with sales presentations as needed.
Maintain client information across multiple agency management and benefits administration systems.
Ensure accurate and timely communication with clients, addressing service requests and resolving issues efficiently.

Qualifications

3–5 years of experience in health insurance and ancillary products.
Active Texas Life & Health Insurance License.
Background in an insurance agency, TPA, medical practice, or carrier setting.
Experience managing a book of employee benefits business or handling claims/billing issues in a medical practice.
Proficiency with Microsoft Office (especially Excel) and familiarity with agency management systems.
Strong knowledge of Health Savings Accounts (HSA), Health Reimbursement Accounts (HRA), Flexible Spending Accounts (FSA), COBRA, ERISA, and DOL guidelines.
Excellent communication and relationship-building skills.

All submissions will be kept confidential

For consideration, please email your resume directly to: mnugent@aprcareers.com