Intake Specialist

Job Title: Client Care Specialist

Job Order# NC727802515

Location: Tampa, FL

Pay: $16.00-$22.00/hour

Hours: To be determined, 8 hour shift

Duration: Temporary to Possible Hire

We are seeking detail-oriented and customer-focused professionals who thrive in a fast-paced environment and are passionate about helping veterans.

Responsibilities

Interact with potential clients, guide them through the onboarding process, and document information in the CRM/case management system
Maintain accurate veteran records, process electronic documents, and support internal departments with document management and service requests
Manage multiple priorities while ensuring accuracy, compliance, and excellent client service

Qualifications

Previous experience in Intake, Call Center, Administrative Support, or Case Management preferred
Experience using CRM systems, databases, and Microsoft Office 365
Strong communication, organizational, multitasking, and data entry skills
Detail-oriented, dependable, and able to work independently in a fast-paced environment
Passion for helping veterans and delivering exceptional client care

Additional Requirements