Digital Product Manager

Digital Product Manager Job Summary:

We’re looking for an experienced Digital Product Manager to accelerate and scale the maturity of our Digital User Experience Product (DUXP) team. This role is ideal for someone who thrives on bringing order to ambiguity, optimizing systems, and building operational excellence across design, development, and research teams.

You’ll serve as the connective tissue across squads, ensuring standards are adopted, tools are fully leveraged, processes run smoothly, and outcomes are consistently achieved. If you’re passionate about improving organizational efficiency, enabling teams, and strengthening the foundations of a cross-channel design and development ecosystem, this role is for you.

Digital Product Manager Responsibilities:

Scale and operationalize DUXP standards across design, development, and content systems (GitHub, AEM Cloud, AEM EDS).
Track progress and unblock teams by managing cross-squad priorities, identifying upstream and downstream dependencies, and reinforcing alignment.
Enable third party vendor compliance with design, accessibility, and ADA standards; partner with Supply Chain to ensure requirements are included early in RFP stages.
Strengthen code quality practices by reinforcing code reviews, naming conventions, and sustainable coding hygiene.
Improve onboarding for new contractors through consistent documentation, standards, metrics, and success criteria across all disciplines.
Reduce distractions and decision churn by maintaining action logs, meeting notes, decisions, and documentation to keep teams focused and aligned.
Ensure retrospectives are completed with learnings shared across squads.
Manage O&M time tracking hygiene, ensuring time codes are available, correctly used, and aligned for accurate budget tracking.
Track decisions and actions across design, development, QA, research, and product forums to identify and resolve inconsistencies.
Streamline analytics reporting by tracking monthly metrics and optimizing data collection processes across squads.
Maximize usage of our analytics tools (Adobe Analytics, Google Analytics, SiteImprove) to support data driven decision making.
Act as a product manager focused on outcomes, ensure DUXP capabilities are consistent, effective, and measurable.

Digital Product Manager Must Have Qualifications:

3+ years of experience in Jira managing backlogs, roadmaps, sprints, spikes, and quarterly releases.
Ability to track metrics, analyze trends, and operationalize reporting workflows.
Comfortable identifying blockers and working across teams to remove them.
Excellent cross team coordination, prioritization, and communication skills.
Experience working with tooling ecosystems such as GitHub, Adobe Experience Manager (AEM), analytics platforms, or similar systems.
Familiarity with design systems, development workflows, and digital accessibility standards.
Proven experience as a Product Manager, Program Manager, or Operations Manager supporting multi- disciplinary digital teams.
Skilled at creating, organizing, and maintaining documentation, action trackers, and structured decision logs.
Strong ability to create order, drive clarity, and operationalize complex processes.

Preferred:

Background supporting or maturing design operations (DesignOps) or developer experience (DevEx).
Experience leading or improving retrospective practices across multiple squads.
Experience working with third party vendors and procurement processes, including RFP development.
Familiarity with tools like Adobe Analytics, Google Analytics, SiteImprove, or equivalent platforms.
Hands-on experience as a UX designer or researcher.
Knowledge of accessibility standards for dig

Pay & Schedule:

Monday-Friday

Equal Employment Opportunity (EEO), Affirmative Action, and E-Verify Statement:

Integrated Human Capital is an equal opportunity employer committed to fostering diversity and providing employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, or any other protected status. We actively promote affirmative action by encouraging minorities, women, individuals with disabilities, and veterans to apply for positions for which they are qualified. Additionally, Integrated Human Capital participates in the E-Verify program to verify the identity and employment eligibility of all newly hired employees, ensuring compliance with immigration laws. Candidates are required to present documents confirming their identity and eligibility to work in the United States during the employment verification process.

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