Collections Manager

Collections Manager Job Summary:

Under general direction, is responsible for performing administrative and supervisory work planning, organizing, directing, and coordinating the activities of the Collections Section within the Finance Department. Exercises direct supervision over assigned staff.

Collections Manager Essential Job Functions:

Oversees and directs the day-to-day workflow distribution among staff and the timely processing of collections and cashiering functions.
Develops, reviews, and maintains collection policies and procedures; monitors for effectiveness, provides guidance, and ensures compliance with department policies, procedures, and service level agreements.
Verifies customer receipt information; documentation to include reviewing for mathematical accuracy and correct general ledger coding.
Manages external collection activities and contracts for past due accounts.
Monitors property tax collected by Bexar County and determines the amounts remaining to be collected.
Assists in the review and development of studies for proposed new annexations.
Assists in the evaluation of proposed tax abatements and historic property tax exemptions.
Determines impact over the approved period and monitors over life of exemption period.
Acts as a resource to and liaison between departments, as well as external contacts.
Interviews, selects, supervises, develops, evaluates, and counsels, if necessary, personnel according to established policies, procedures, and guidelines.
Performs related duties and fulfills responsibilities as required

Collections Manager Job Requirements:

Bachelor's Degree from an accredited college or university.
Five (5) years of increasingly responsible experience in accounting, tax administration or related field including three (3) years of supervisory or lead work experience.

Collections Manager Knowledge, Skills, and Abilities:

Knowledge of Ad-valorem property tax billing and collection procedures.
Knowledge of the property tax code, property tax laws, statutes, and regulations.
Knowledge of lien processing procedures in accordance with established laws and regulations.
Knowledge of automated collections or point-of-sale systems preferably in SAP or ERP packages.
Knowledge of principles and procedures related to collections.
Ability to prepare official financial statements, analyses, and reports.
Ability to communicate clearly and effectively.
Ability to interpret and analyze complex financial problems, documents, and reports.
Ability to perform all the physical requirements of the position, with or without accommodations.

Equal Employment Opportunity (EEO), Affirmative Action, and E-Verify Statement:

Integrated Human Capital is an equal opportunity employer committed to fostering diversity and providing employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, or any other protected status. We actively promote affirmative action by encouraging minorities, women, individuals with disabilities, and veterans to apply for positions for which they are qualified. Additionally, Integrated Human Capital participates in the E-Verify program to verify the identity and employment eligibility of all newly hired employees, ensuring compliance with immigration laws. Candidates are required to present documents confirming their identity and eligibility to work in the United States during the employment verification process.

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