Claims Adjuster (Comp. General Liability)

This is an on-site position

The Claims Adjuster will adjust claims arising out of the Comprehensive General Liability program handling a high volume of claims. The Adjuster will communicate directly with claimants and subscribers, providing a high level of customer satisfaction throughout the claims lifecycle.

Responsibilities

Processes claims in a timely, professional and efficient manner including analyzing, investigating and payment on files
Provides instructions to external defense counsel with respect to claims in litigation
Participates in policy coverage and liability discussions
Investigates and evaluates incidents that may lead to claims and provides settlement recommendations
Performs field adjusting as required
Responds to Subscriber inquiries on coverage and policy provisions with respect to status of claims or any other inquires
Establishes good working relationships with Subscribers to ensure excellent customer service and efficient management of claims
Independently manage administrative tasks on assigned claim files, including claim initiation, closure, payment processing, and report preparation. Additionally, support the Manager, Claims in executing these functions for internal stakeholders, Subscribers, and reinsurers

Qualifications

Post-secondary education in a related field
CIP, or working towards with claims specific courses
3+ years of experience as an Adjuster in comprehensive/commercial general liability insurance
Knowledge and understanding of contract and tort laws (claims acts, regulations, policies, etc.)
Superior customer service and communication skills
Organized, detail oriented, demonstrated problem solving abilities
Strong computer skills

#AB1