POSITION TITLE: Receptionist / Front Desk

PAY RATE: $17.14 per hour

WORK SCHEDULE:
Monday – Friday
8:00 AM – 5:00 PM

POSITION SUMMARY:
The Receptionist / Front Desk Associate serves as the first point of contact for visitors, vendors, and staff. This position is responsible for providing professional administrative support, maintaining front desk operations, and ensuring efficient communication within the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet visitors and provide excellent customer service.
• Monitor and operate the building intercom system, including buzzing in authorized guests and visitors.
• Answer, screen, and direct incoming phone calls.
• Respond to and manage department emails in a timely and professional manner.
• Receive, sort, and distribute incoming packages, mail, and deliveries.
• Maintain an organized and professional front desk area.
• Assist with general administrative and clerical duties as assigned.
• Prepare and distribute documents, agendas, and other materials as needed.
• Provide support to department staff and visitors while maintaining confidentiality and professionalism.
• Perform other related duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent required.
• Previous receptionist, customer service, or administrative experience preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to multitask, prioritize responsibilities, and work in a fast-paced environment.
• Professional demeanor and excellent customer service skills.

PHYSICAL REQUIREMENTS:

• Ability to sit, stand, and walk for extended periods.
• Ability to lift and carry packages and office materials up to 20 pounds occasionally.

This is a temporary assignment expected to last approximately six months.

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