Call Center Agent
 

 Automation Personnel Services is looking for a hard-working Call Center Agent for a company based in Huntsville, AL. In this role, you will primarily be responsible for communicating with customers via phone, email, and text in a call center environment.

Pay Rate:
  $15.00 per hour through training, upon completion of training and OJT, pay will be adjusted to $17.60/hr.

Schedule and Hours:
  Monday through Friday, 8:00 am to 5:00 pm through training. (Subject to change based on company needs)

Call Center Agent Duties and Responsibilities:
  • Answer incoming customer phone calls.
  • Email and call customers to resolve issues.
  • Provide accurate and timely follow-through on all customer inquiries or correspondence requiring research.
  • Efficiently and accurately enter and maintain all customer account data and activity in appropriate systems.
  • Maintain schedule adherence for shift start, breaks, and lunches.

Call Center Agent Qualifications and Requirements:
  • Knowledge of and a proficiency in using Computer and Microsoft Office applications (Word, Excel, Access, Outlook)
  • Excellent communication and listening skills.
  • Must possess good decision-making skills, be very organized and detail oriented.
  • 3 years of call center experience REQUIRED
  • Technical support experience a plus

 

Job Type:
  Full time, temporary

Benefits:
  • Weekly Pay
  • 401(k) retirement plan
  • Medical, dental, and vision insurance
  • Vacation Pay
  • Holiday Pay

Interested in this job?
  Click Apply Now or email your resume to john.powell@apstemps.com or call 256-583-6823.

Apply in person at the On-site office in LG:

201 James Record Road

Huntsville, AL 35824

Bonus Opportunity!
  We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout. 

About Automation Personnel Services
  Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.