Summary
Under the direction of the Business Development Manager, the Inside Sales Representative (Automation) provides the day-to-day interface with the customers for product and service sales. The Inside Sales Representative is responsible for technical and commercial sales to all customers. This includes working on project type quotations and/or valves. This role conducts thorough customer needs assessment, identifies opportunities, provides product solutions and leads the customer through the sales process.
Duties and Responsibilities
 Assist the customer in buying decisions through solid commercial knowledge, strong technical knowledge and customer support experience.
 Determine the selling price of the equipment and services available from the company by utilizing manufacturer supplied tools as well as company business systems.
 Interact with customers on a day-to-day basis by phone, fax or email.
 Provide assessment, identify opportunities and provide solutions for the customer’s inquiries. From time to time we will receive project type and/or valve quotation requests. It is the salespersons responsibility to provide the best solution to the customer.
 Follow up on quotations to achieve a high conversion rate to orders.
 Enter sales orders, purchase orders, production orders, checks delivery status, expedite material to insure timely delivery to customer and enter return authorizations.
 Cooperate with Sales Groups to determine essential strategic approaches for sales.