Customer Service - Warehouse

Customer Service – Shipping Department | $16 - $17 hr. | 8am – 4:30pm / 1st Shift | Temp - Hire

What Matters Most

Pay of $16.00 - $17.00 per hour
Schedule: Monday – Friday 8 am – 4:30 pm
Location: Cherryville, NC
Temporary-to-hire opportunity with career growth and stability
Weekly Pay with direct deposit or pay card
When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program

Job Description

A manufacturing and logistics company in Cherryville is seeking a customer service representative to support daily operations. This role will assist with customer communication, order processing, shipping documentation, and coordination between warehouse and production teams. Candidates should be comfortable working in a fast-paced industrial environment and assisting with warehouse duties as needed. Strong organizational and communication skills are required for success in this role.

Responsibilities:

Handle incoming calls and other communication
Record inventory | shipping and receiving information
Record production and quality data
Process paperwork, maintain documents utilizing word processing system
Work in a warehouse environment

Qualifications and Requirements:

Good computer skills
Proficient in Excel
Ability to communicate directly with customers
Organization skills
Ability to work independently

Benefits and Perks:

$16 - $17 an hour
Medical Benefits
Training & Growth

Your New Organization:

This company operates within a fast-paced manufacturing and logistics environment focused on efficiency and teamwork. Employees work closely with warehouse, production, and customer service teams to ensure smooth daily operations and customer satisfaction.

Your Career Partner:

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

The base pay range for this position is $16.00–$17.00, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.

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