Staffing Specialist

Staffing Specialist: Rockford, Illinois

The Staffing Specialist role is critical to promoting positive client communication and delivering outstanding customer service to both our clients and applicants. He/she must interview applicants, take job orders from clients, fulfill job orders, and answer the phone, all while remaining respectful and enthusiastic. In this role, the Staffing Specialist will be working closely with the Branch Manager to receive general direction, coordinate tasks, and communicate status updates, with the expectation that the Staffing Services Team is primarily responsible for the staffing outputs.

Responsibilities of the Staffing Specialist:

Staffing

Record new job orders (capture details and enter into computer system)
Conduct targeted online searches for candidates (resume sourcing) and make initial candidate contact
Conduct applicant interviews
Fulfill job orders (call potential applicants, email bios/resumes to clients, and schedule interviews)
Provide post-offer onboarding support (hiring documents, safety/harassment videos, drug testing, customer orientation)
Provide phone support (answer office phone as needed)
Provide applicant check-in support (enter applicant availability into computer system)
Participate in candidate recruitment efforts (job fairs, Internet, other media)

Account Management

Establish and nurture strong relationships with clients, with the goal of staying current on their evolving needs.
Participate in candidate/client outreach activities (lunch-and-learn classes, employment forums, client worksite presentations)
Attend various networking opportunities on behalf of the company (community and business events such as monthly Chamber Business After Hours, Rise & Shine, and Young Professional’s Network)
Complete various special projects as assigned by the Branch Manager

Employee Maintenance

Conduct new assignment start applicant / client follow-ups at direction of the Branch Manager
Perform follow-up calls to employees on all daily call-offs
Initiate temporary employee disciplinary activities (deliver verbal/written warnings regarding attendance, attitude, safety, etc.)
Gather and record unemployment-related documentation (enter information into computer system) and participate in UI hearings as needed
In the absence of a Staffing Coordinator, the Staffing Coordinator duties are shared amongst the Staffing Team. The Staffing Team is responsible for ensuring that the Staffing Coordinator duties are completed.

Staffing Specialist Qualifications and Personal Characteristics:

Excellent verbal and written communication skills, with the capacity to articulate complex ideas
Strong interpersonal skills and the ability to work well in a team environment
Demonstrates professionalism in all aspects of work and maintains a high standard of quality, integrity, and expertise
Embraces challenges and tackles them with a combination of passion and perseverance, able to accept rejection
Possesses the capability to thrive in a dynamic, fast-paced environment and adapt to changing priorities, able to juggle lots of data and easily recall information
Displays drive and a desire to pursue excellence, has a track record of meeting or exceeding goals
Upholds the highest standards of confidentiality and professionalism in handling sensitive information
Reflects a positive attitude in mindset and action, enjoys working with people, and embraces the opportunity to have fun

Staffing Specialist Requirements:

Previous clerical work experience
Familiar with Microsoft Office software (Word, Excel, Outlook)
Associate's Degree or equivalent

Pay for Staffing Specialist: $47,000-$52,000/year depending on experience, with a base monthly bonus based on percentage of gross margin.

Staffing Specialist Benefits:

Health insurance.
Paid time off.
401k with company match.
Paid weekly.
Direct deposit.
Paid training.

Type: 1st Shift, Full-time

Schedule:

General work hours are 8am-5pm, Monday-Friday. Schedule will also include after-hours responsibilities.
Work location is on-site at assigned branch office(s)

Apply now!

Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves, at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at www.hughesrecruiting.com and complete our application. We’ll be in touch soon!

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.