Operations Specialist

Staffing Network is seeking an Operations Specialist for a large Waste Company located in NAPLES Florida 34104.

$20/hr.

Monday to Friday anywhere from 8am to 5:30pm. Rotating Holidays.

Resume required!

Interview required!

Must have:

*Advanced Computer Skills

*Bilingual English/Spanish

*Customer Service Experience

Computer, phone, Word/Excel, email, dispatching and problem solving.

Job Summary:

Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.
Assists in troubleshooting and resolving safety, service, and operational issues.
Creates, distributes, and closes-out customer tickets daily.
Maintains and distributes department related information daily.
Communicate with other supervisors and managers about operations and/or dispatch issues.
Completes and maintains a variety of reports as directed by the department manager. . Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
Assists with data collection and reporting required for incentive pay programs.
Assists with the processing of payments and other financial tasks as necessary.
Assists in the implementation of operational projects as needed.
Communicate with customers about service issues as needed
Communicate with employees about scheduling and work assignments as needed
May enter and maintain Service Machine SMART data on a daily basis.