UX Writer

Position: UX Writer
Position Type: Temporary to Permanent (approx. 6 months)
Location: New York City, NY
Hours: Business Hours
Salary Range: $57/hr. - $75/hr.

We have a job opening for a UX Writer in NY, NY. This role is with a well-known and prestigious financial institution. This UX Writer/Content Designer role will work closely with UX design, marketing, product, and research partners to adapt and refine platform driven language, so it aligns with the company’s brand voice, user expectations, and regulatory considerations during the transition.

What you will be doing:

Help ensure clarity, consistency, and confidence across critical banking experiences
Write and refine UX copy across converted online banking experiences (labels, instructions, system messaging, confirmations, error states)
Collaborate closely with designers to integrate content in workflows
Adapt vendor provided language to improve clarity and reduce confusion
Apply voice and tone standards consistently across the converted experience
Support content audits and updates tied to platform and feature changes
Participate in reviews, usability testing, and iterative refinement
Help reduce user friction and support trust during the conversion

What experience we are looking for:

3-5 yrs of experience in UX writing
Strong understanding of user centered content for transactional flows
Experience collaborating directly in design tools such as Figma
Ability to balance usability, brand voice, and compliance considerations
Excellent writing, editing, and cross functional communication skills
Experience writing for third party or white labeled platforms
Familiarity with the Q2 digital banking platform
Financial services, fintech, or regulated industry experience
Service design or end to end journey experience
Experience supporting platform migrations or conversions

Benefits for WorkDynamX Employees on Assignment:
Temporary employees on assignment through WorkDynamX may be eligible for a range of benefits, including medical coverage with the option to enroll in enhanced plans after a waiting period. Voluntary vision and dental plans are also available after a waiting period. Employees may accrue paid sick leave and, if eligible based on hours worked, receive holiday pay. Additionally, a 401(k)-retirement plan with company match is available to eligible employees who meet minimum service requirements, in accordance with plan guidelines.

WorkDynamX is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We make employment decisions based on qualifications, merit, and business needs, without regard to any characteristic protected by federal, state, or local law. We are dedicated to maintaining a respectful, professional environment for all team members.