Lobby Attendant

Job Title: Lobby Attendant

Department: Guest Services / Housekeeping
Reports To: Executive Housekeeping Manager
Job Type: Full-Time
Schedule: Include Shift Details, e.g., mornings, evenings, weekends

Job Summary:

We are seeking a friendly, professional, and detail-oriented Lobby Attendant to join our hospitality team. As the first point of contact for guests, you will play a key role in creating a welcoming and clean environment in the lobby area. This role combines greeting and assisting guests with maintaining the cleanliness and presentation of public spaces.

Key Responsibilities:

Greet all guests and visitors with a warm, professional, and courteous demeanor.
Provide general information about the facility, services, and local attractions.
Maintain cleanliness and appearance of the lobby, entrance, and surrounding public areas.
Perform light housekeeping tasks including dusting, vacuuming, wiping surfaces, emptying trash, and restocking supplies.
Assist with special requests such as delivering items to guest rooms or helping with luggage.
Report any maintenance issues or safety concerns to the appropriate department.
Work collaboratively with the housekeeping and front desk teams to ensure guest satisfaction.
Ensure the lobby and guest-facing areas are always neat, organized, and welcoming.

Qualifications:

High school diploma or equivalent preferred
Prior experience in hospitality, housekeeping, or customer service is a plus
Excellent communication and interpersonal skills
Friendly, approachable, and professional attitude
Ability to work on your feet for extended periods and lift light to moderate weights
Must be dependable, punctual, and detail-oriented
Flexibility to work various shifts including weekends and holidays

Why Join Us:

Positive team environment
Opportunities for growth within the hospitality industry
Employee discounts and benefits (if applicable)