Systems Network Engineer

Senior Systems Engineer

Location: Miami, FL (Onsite)

A respected law firm in Miami is seeking a Senior Systems Engineer to support and optimize a complex enterprise IT environment. This role requires a hands-on technical professional who can manage infrastructure, troubleshoot issues, and contribute to ongoing system improvements.

Responsibilities

Maintain and support IT infrastructure including servers, switches, routers, firewalls, and storage systems
Monitor overall system health and performance, making recommendations for improvements
Apply software updates, security patches, and ongoing system maintenance
Perform advanced troubleshooting and root cause analysis for complex technical issues
Maintain documentation for hardware, configurations, maintenance history, and procedures
Research and evaluate new technologies to improve performance, availability, and security
Provide technical support and guidance to end users, including attorneys and staff
Collaborate with IT team members and mentor junior staff as needed
Travel occasionally to support additional office locations

Qualifications

Strong troubleshooting skills across desktops, servers, storage, and networking
Ability to manage projects independently and prioritize multiple tasks
Strong organizational and time management skills
Experience working with enterprise IT systems, standards, and best practices
Ability to work under pressure and meet deadlines
Strong communication skills with the ability to interact across all levels of the organization
Ability to develop and implement practical, innovative solutions
Flexibility to work extended hours when required

Required Technical Experience

Microsoft Windows Server, Active Directory, DNS, DHCP, and MS SQL
Citrix technologies (XenApp / NetScaler or similar)
Enterprise backup and disaster recovery systems
Microsoft Exchange / Outlook
VMware virtualization and enterprise storage technologies
Firewall configuration and policy management (enterprise-level)
Disaster recovery processes including replication, failover, and failback
Experience with document management systems is a plus
Experience in a legal or professional services environment is a plus

Education & Certifications

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
Relevant certifications preferred (e.g., Microsoft, Cisco, VMware)
Security-related certifications are a plus