Patient Care Coordinator
More Information & ApplyJob Profile
Job Title: Patient Care Coordinator
Location: Naples, FL
Hire Type: Contract
Pay Range: $18-$20/hr
Work Model: Onsite
Work Shift: Monday-Friday 8:00am-5:00pm
Nature & Scope:
Positional Overview
Are you a compassionate and organized professional with a passion for helping others navigate their healthcare journey? Our client is seeking a dedicated Patient Care Coordinator for a rewarding contract role where you’ll play a vital part in supporting patients, coordinating care, and ensuring a seamless experience from start to finish. This is a unique opportunity to work in a collaborative, patient-centered environment where your communication skills and attention to detail truly make a difference. If you’re looking for purpose and the chance to positively impact lives every day, we’d love to hear from you!
Role & Responsibility:
Tasks That Will Lead To Your Success
- Greets patients as they arrive and manage appropriate standard wait times.
- Complete check-in and check-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents.
- Collects co-payments, co-insurance, and deductibles and issues receipts.
- Manages cashier box and daily deposits according to company policies.
- Processes walk-in patients and visitors.
- Periodic disinfection/cleaning of lobby area.
- Answers phones and schedules appointments.
- Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed.
- Manages medical records (maintains, files/scans, prepares for schedule).
- Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
- Establish and maintain effective working relationships with patients, employees, and the public.
- Performs all other related duties as assigned
Skills & Experience
Qualifications That Will Help You Thrive
- High school diploma or GED required.
- Strong communication and customer service skills both in person and via phone
- Working knowledge of general office procedures.
- Basic knowledge of Microsoft applications
- Preferred Education, Experience & Skills
- One to two years of related work experience including data entry preferred.
- ICD
- eCW (eClinical Works EMR experience preferred)
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