Contingent Workforce Specialist

Contingent Workforce Specialist

We have an exciting opportunity for a Contingent Workforce Specialist with the top leading multimedia and creative software company in the world using cutting-edge tools and technologies, including industry-leading AI and creative software, empower millions of users to achieve their creative and business goals.

Job Details

Contingent Workforce Specialist (Contract)
Location: San Jose (Hybrid)
Duration: 1 Year
Team: Contingent Workforce Program

Key Responsibilities:

Manage the overall day-to-day operations of the Contingent Worker Program, ensuring flawless execution of tasks
Provide outstanding support for line managers regarding CW guidelines, policies, and procedures
Assess and approve new worker requests, ensuring timely and accurate processing
Act as the first point of contact for addressing customer concerns related to contingent worker support and issue resolution
Collaborate with key collaborators to ensure streamlined worker onboarding and offboarding experiences
Collaborate with internal Adobe teams on quarterly and project-based initiatives, driving continuous improvement
Update process documentation and make sure processes are clearly communicated to all collaborators regularly.
Ensure client service and happiness in all areas of the position, maintaining a high standard of excellence
Perform other duties as assigned, contributing to the overall success of the team.

Required Skills & Qualifications:

Bachelor's degree or equivalent experience in education, training, and work experience.
Demonstrated clear communication skills, both written and verbal, with the ability to convey complex information succinctly
2-3 years of experience in contingent workforce, staffing, or HR operations, with a proven track record of success
Strong skills in Excel and PowerPoint, with the ability to build compelling presentations and reports
High learning agility and the ability to navigate ambiguity with confidence
Preferred experience with Workday and ServiceNow, improving your ability to manage workforce data effectively
The ability to maintain confidentiality, integrity, and professionalism in all interactions
Strong critical thinking and problem-solving abilities, with a keen attention to detail and a focus on continuous improvement
A proactive approach, with the ability to coordinate and prioritize tasks with limited mentorship, delivering outstanding customer service experiences.

Compensation:

Up to $35.21 per hour.

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