Oncology Patient Financial Coordinator

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Oncology Patient Financial Coordinator

Location: Altoona, PA 16601

Shift: Day Job (Monday – Friday; No evenings, weekends, or holidays)

Employment Type: Full-Time, Direct Hire (Permanent Staff)

Position Overview

We are seeking a detail-oriented Oncology Patient Financial Coordinator to join a high-performance cancer center team in Altoona. You will serve as a vital link between clinical care and financial navigation, ensuring that insurance benefits are verified, authorizations are secured, and patients understand their financial obligations before receiving life-saving treatments.

As a Direct Hire position, you will be a permanent staff member of the organization from your first day, enjoying a consistent daylight schedule and long-term career stability within a premier healthcare network.

The Concierge Advantage

Our firm serves as a strategic partner to the employer. We manage the full employment lifecycle—from initial application through onboarding—at no cost to the candidate. Our goal is to provide you with a streamlined, professional experience as you transition into this essential role.

Compensation & Growth

Starting Range: Up to $21.27/hr (Commensurate with experience, aligned with the 25th percentile of the hiring range).
Long-Term Potential: The position offers a growth ceiling of up to $28.11/hr. This maximum rate is the target for established employees achieved through continuous learning, internal advancement, and sustained excellence in patient financial services.

Benefits Profile

Comprehensive Healthcare: Affordable medical, dental, and vision coverage.
Retirement Planning: Robust employer-sponsored retirement savings options to secure your future.
Career Development: Exposure to complex insurance processes and pathways for professional growth within a large-scale healthcare system.
Work-Life Balance: Standard Monday through Friday daylight hours with no holiday or weekend requirements.

Key Responsibilities

Authorization Management: Obtain initial and subsequent prior authorizations and referrals as required by specific payers to ensure timely treatment.
Insurance Verification: Secure comprehensive verification of insurance benefits prior to office visits and clinical procedures.
Financial Counseling: Meet with patients and families to discuss billing issues, deductibles, and out-of-pocket limits; complete the financial counseling process for all patients prior to treatment.
Assistance Coordination: Evaluate patients for eligibility in drug reimbursement programs, financial assistance applications, and other available resources for non-reimbursable medications.
Claims Collaboration: Work closely with the billing department to resolve insurance claims and address inquiries from walk-in patients.
Compliance: Maintain strict adherence to HIPAA regulations and patient confidentiality standards in all communications and documentation.

Mandatory Requirements

To be considered for this role, candidates must meet the following requirements:

Education: High school diploma or GED required.
Experience: Minimum of 3 years of professional work experience is required.
Specialized Knowledge: * Mastery of medical terminology is required.
- In-depth knowledge of third-party payer rules, regulations, and credit/collection laws is required.
- Prior experience in an Oncology or Hematology clinical setting is required.
- Specific experience managing health insurance authorizations is required.
Technical Skills: Proficiency in word processing and computer applications is required; experience with EPIC electronic health records is required.
Core Competencies: Ability to work effectively in a high-volume team environment and solve complex problems through professional communication.