Restaurant AGM

Assistant General Manager – New York, NY

A fast-growing, sustainable seafood restaurant in New York City is seeking a hands-on and enthusiastic Assistant General Manager (AGM) to support daily operations and uphold high standards of service, quality, and hospitality. The ideal candidate will bring strong leadership skills, a guest-first mindset, and a passion for sustainability and team development.

Key Responsibilities:

Support the General Manager in overseeing day-to-day restaurant operations, ensuring smooth and efficient service
Lead and supervise front-of-house team members, fostering a positive work environment and delivering exceptional guest experiences
Assist with hiring, training, coaching, and performance management to build and retain a high-performing team
Monitor labor, inventory, and food costs to support profitability goals and operational efficiency
Ensure adherence to all food safety, sanitation, and cleanliness standards
Handle guest concerns with professionalism, turning challenges into positive experiences
Participate in scheduling, shift planning, and daily execution of opening and closing procedures
Collaborate with the culinary team to maintain product quality, consistency, and timeliness
Support marketing and community outreach efforts to drive traffic and brand awareness
Serve as acting manager on duty in the absence of the General Manager

Qualifications:

2–4 years of restaurant management or supervisory experience, preferably in a fast-casual or seafood-focused environment
Strong leadership, communication, and problem-solving skills
Proven ability to manage operations in a high-volume, fast-paced setting
Knowledge of food safety protocols and labor compliance standards
Guest-focused attitude with a genuine passion for hospitality and service excellence
Flexible schedule including availability on nights, weekends, and holidays
Interest in sustainable food systems and local sourcing is a plus

This is a great opportunity for an emerging leader to grow with a mission-driven company and help deliver an outstanding dining experience rooted in quality, community, and sustainability.